Throughput Operating System™

Throughput Operating System

Throughput Operating System, or TOS, is a formal system used by companies that have a lot of detailed and technical information that needs to pass from your sales group, to your pre-sales engineering (solutions design) group, and eventually on to your production and operations group. TOS is particularly well suited for precision and custom manufacturers, as well as technical services firms that offer engineering or custom applications development. All of these companies have one thing in common: there is a lot of detailed, technical and complex information that is passed between departments.

If this information flow is rocky, orders get delayed, cost overruns are encountered, and ultimately customer satisfaction and loyalty is diminished.

Business professionals intuitively understand that a company is more than the sum of its parts. Yet in our day-to-day world, this truism is quickly overwhelmed by the pragmatic need to resolve urgent problems. Instead of working to resolve root cause issues, we are continually side tracked into making ad hoc decisions that often come back to haunt us.

The Five Step Focusing Engine

A continuous improvement process must also exist. The process should assure the company is using its scarce resources wisely and focuses on only in the right areas. The 5 step-focusing engine identifies and utilizes the company’s strategic leverage point with all functions correctly supporting this task.